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Customer Service Rating by LivePerson

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Testimonials

Our customers are always amazed by our quick, easy and friendly service.  Our customer service is the best in the industry and we’re damn proud of it!  So proud, in fact, that we thought we’d create a page for our loyal customers to share their kind words with everyone.

See for yourself!  Here are just a few of the many customer testimonials we receive regularly.  Please feel free to submit your own comments or testimonial via the form at the bottom of the page.  We’d love to hear from you.

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 February 2010 – Leo from The Netherlands

 

“You certainly made my day when the bell rings and it’s the postman, carrying my package!  It was a most encouraging experience and surely ended upbeat.” - Leo

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 January 2010 – Martina from LV, USA

 

“The data was great and I really appreciated the level of effort you put out to make sure everything was handled quickly and correctly.  I will definitely recommend you guys” - Martina

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 December 2009 – Kate from Gordon Park, QLD, Australia

 

“Just opened my parcel – AWESOME!! Fantastic gear, I can’t wait to see what these look like on my husband, he’ll love them I’m sure, he’s very fussy with quality (me included!).  A skydiver wearing Ginch Gonch?  I wonder how many of his skydiving mates have undies as sexy as theseJ  Thanks so much for the great fast service just in time for Christmas!” – Kate

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November 2009 – Cameron from Potts Point, NSW, Australia

 

“Can I just say what AMAZING service you guys have!  I have never been on a website store where you can chat to a person who will help you with the sizing and stuff and then get next day delivery of your order.  That is just exceptional service and I haven’t stopped telling my friends about you guys.  A job well done to everyone in your team and we will definitely buy more from your really awesome shop.  And thanks for the lollies!!!” – Cameron

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October 2009 – Eddie from Dean Park, New South Wales, Australia

 

“Firstly, let me thank you for a good experience with my recent purchase (and my first!) from your website. I stumbled on your website by mistake (whilst googling Ginch Gonch) and there were a few other sites that I had browsed before making my first purchase. Your website is easy to navigate, looks great and gave me the confidence to purchase fashion items online and now that I have received delivery from you, I am even happier! 

Again, thanks for an enjoyable experience and I look forward to your reply (and my next purchase!) =)” - Eddie

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 September 2009 – Steven from Rochedale, Queensland, Australia

 

“I received my order today.  Thanks for the fast delivery.” –  Steven

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 August 2009 – Christopher from Devonport, Tasmania, Australia

 

“Very impressed with the postage time and the product received.  Great deals!” –  Christopher

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May 2009 – Mark from Balmoral, Queensland, Australia

 

“Hi Guys.  I’ve been exceptionally pleased with the service you have provided.  I placed an order and received a notification every time an action was made.  This made me comfortable purchasing these products through you.  I will continue to support your online Business.” –  Mark

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April 2009 – Steve from West Leederville, Western Australia, Australia

 

“Hi guys, just received my third order from you over the past few months and just wanted to drop you a line to say how prompt it always is.  I shop online through several different swimwear/ underwear sites and you guys are always the quickest.” –  Steve

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 April 2009 – Gregory from Nantes, Loir Atlantique, FRANCE

 

“Hi, I just received my first order.  Thanks a lot.  Everything was perfect.  Good items, fast shipping, fast processing...thanks for the voucher.  Have a good day.” –  Gregory

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March 2009 – Aaron from Armadale, Victoria, Australia

 

“Thanks for organising this so quickly.  The jeans are amazing!  They fit perfectly everywhere.  Wore them last night and put them back on today.LOL.” – Aaron

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March 2009 – Rob from Dandenong, Victoria, Australia

 “Hey guys can I say I love the easiness and simplicity of purchasing on your website.  I also appreciate the 5% discount offer and will definitely shop again from your store.  I am happy with the product and service.” – Rob

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February 2009 – Matt from Brisbane, Queensland, Australia

“Thanks so much for the prompt shipping and great service from the boys in the customer service team.  I love all of the stuff I got – but the jeans are just the best!!!!!” – Matt

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