We have one of the lowest price shipping offers on the Internet!  Just $3.95 flat rate to anywhere in Australia or New Zealand for orders of less than $200.00

The checkout will automatically calculate the shipping amounts for you - you can always just check before you purchase.  Our shipping system also calculates the weight of your order for reference.

A free shipping option is automatically presented to you at the checkout if you purchase $200 or more in value in any single order!  How great is that! You do need to select this option if you would like to take up our special offer.

 We use Australia Post as our preferred shipping method around the country.  All products on the website usually ship within 24 - 48 hours of receiving full payment of your order.  Generally, our checkout system will not allow you to pay for an item that is out of stock, however, if we do happen to be out of stock of a particular item, we will contact you and let you know how long it will be until you receive your item and ask you what you would like to do.

 Please also note that our 'Super Fast Shipping' offer is no guarantee that you will actually recieve your order in 24 or 48 hours.  It simply means that your order will be packed and posted in the fastest time possible after receiving your order and cleared payment.  In most cases, we actually ship orders on the same day you place the order!  This too only applies on business days.  If you place your order after 5pm on Friday, your order will not be shipped until first thing Monday as Australia Post is closed on the weekend.   Australia Post also does not operate over Public Holidays and certain times of the year are particularly busy for them.  We, however do operate over the weekend and always prepare orders ready to be shipped first thing on Monday.

We do offer additional shipping services such as Registered Post and Express Post and these options will be presented to you at the checkout.

Whilst we can't accept full liability for missing orders, we are always happy to assist in the highly unlikely event that your order doesn't get to you.  We recommend choosing the Registered Post or Insured Post method to ensure the security of your order in the postal system.  These options are presented to you at the checkout.

We will never ship goods to you in a way that makes it possible to know the exact contents of the package.  We are always trying to protect your privacy.

NOTE:  Suspected Credit Card Fraud

We reserve the right to delay shipping of any order which we deem to be of a possibly fraudulent nature while we investigate the payment.  We will not send stock, even after payment, in the event that we believe a credit card has been used without authorisation.  In this event, we will aim to resolve the issue with the buyer and if we are not satisfied that the credit card transaction is fully legitimate, we may choose to refund the transaction and cancel the order.  Please understand that this it is important for us to protect ourselves and our customers from credit card fraud.

APPROXIMATE STANDARD DELIVERY TIME WITHIN AUSTRALIA:

Brisbane:          1 - 2 Business Days after your order is placed.
Rest of QLD:    1 - 3 Business Days after your order is placed.
Sydney:             2 - 3 Business Days after your order is placed.
Melbourne:       3 - 4 Business Days after  your order is placed. 
Adelaide:          3 - 4 Business Days after your order is placed.
Darwin:             4 - 6 Business Days after your order is placed.
Canberra:         4 - 6 Business Days after your order is placed.
Perth:                4 - 6 Business Days after your order is placed.
Hobart:              4 - 6 Business Days after your order is placed.

All other regional locations may take longer depending on the postal services in that particular area.  For assistance with shipping time or to arrange a different shipping method, please contact us.

INTERNATIONAL ORDERS (not from Australia or New Zealand):

We are happy and excited to announce that we now ship orders internationally to most developed countries.  Our checkout and account system will only allow you to place an order if you live in one of our allowed countries.

We charge a flat rate amount for all International orders of $14.95 (Australian Dollars).  We do recommend that customers choose the $24.95 Insured Post option to ensure a traceable order.

A free shipping option is automatically presented to you at the checkout if you purchase $200 or more in value in any single international order!  How great is that!   You do need to select this option if you would like to take up our offer, or alternatievely, select one of the other insured shipping options.

International orders will be sent via Australia Post as they are our shipping partner and we have found them to be very reliable.  We cannot guarantee the delivery of your order unless you opt for the Insured International Shipping option at the checkout.  It is very rare that an order is lost in the mail but we will not be liable for any loss unless Insurance is selected as there are many companies involved with the delivery of parcels outside of Australia.

International Orders will usually be shipped within 48 hours of receiving cleared payment for the order.

NOTE:  Suspected Credit Card Fraud

We reserve the right to delay shipping of any order which we deem to be of a possibly fraudulent nature while we investigate the payment.  We will not send stock, even after payment, in the event that we believe a credit card has been used without authorisation.  In this event, we will aim to resolve the issue with the buyer and if we are not satisfied that the credit card transaction is fully legitimate, we may choose to refund the transaction and cancel the order.

If you have any further questions, please submit an e-mail to us using the contact form below: