We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.  We are serious about protecting your information when you shop with us and protecting your privacy when shipping your goods.

We will never ship goods to you in a package that would indicate the exact contents of the package.  We will indicate general terms of contents when shipping internationally to conform with relevant customs laws.

We collect information about you for two reasons: firstly, to process your order and secondly, to provide you with the best possible service.   This means we may contact you in order to complete your transaction with us.

We will not contact you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing marterial from us at any time in the future.
 

We do not and will not sell or provide your details to any other party for any purpose whatsoever other than those needed to complete your transaction.

The type of information we will collect about you when you place an order includes (but may not be limited to):   

your name

address

phone number

email address
IP Address

We will never collect sensitive information about you without your explicit consent. 

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us or by logging into your customer account with us. If you find any inaccuracies we will delete or correct it promptly. 

The personal information which we hold will be held securely in accordance with our internal security policy and Australian law.  This information is only accessible by authorised staff within our business.  We do NOT store any credit card or bank account information used when you make a payment to us.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. These are very common on the Internet and help make your experience with us better.  You can usually modify your browser to prevent this happening if you choose to do so. The information collected in this way can be used to identify your IP (Internet Address) unless you modify your browser settings. 

If you have any questions/comments about privacy, you should contact us.