Contact us by phone:

If calling from within Australia

Phone:  (07) 3122 1010  (if unavailable, please leave a message).
Fax:      (07) 3854 1668

If calling from outside of Australia, dial your international prefix first, then

Phone:  +61 7 3122 1010  (if unavailable, please leave a message).
Fax:      +61 7 3854 1668

We only offer limited hours support in English via phone as we are unable to operate a 24 hour call centre service.  If your call is unanswered, please leave a message and we will aim to return your call within 12 hours however we often call back much quicker than that.  We won't, however, return your call outside of 'normal' hours so we won't bother you late at night or early in the morning unless you specifically request us to.

Chat to us via Live Chat

We now also offer a live chat service where you can instant message chat with one of our friendly and helpful consultants!  Of course we're not always available to chat but you can always leave a message if we are unavailable.  Click the Live Chat button at the bottom of the menu on the left of your screen.  When we're online, the button will say "Chat with us LIVE!".  When offline, it will say "Live chat is currently offline" and you will be able to send an e-mail by clicking the button.

Want to email your questions, comments or feedback?

Please use our contact form below to get in touch with us.  If you have a question about a product or our services, please make sure you let us know how we can help you so we can attend to your enquiry as fast as we can.  Our normal e-mail response time is within 12 hours however we usually respond much much quicker than that.

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